Frequently Asked Questions

New to Microlab?

Start with: What are some of the basics I should know?

If your question is not in the list, please send an email to [email protected].

Sure. Ring the bell at the gate, tell the receptionist who you are and why you’re there, the gate will open and you can use the docks. Please do not park at the loading docks too long, so other members can use them as well.

Not really, but you can contact our Service Point at [email protected] they offer a warehousing service.

We have a deal with Paragon Service Point to handle all incoming and outgoing packages in our building, visit them or send an email to [email protected]

Send an email to [email protected] for a price list.

As a basis all our members get access to the Microlab wifi network. All offices also have a VLAN (per office) with a 20/20 Mbs internet connection. Support on ICT is on a best-effort basis and can be reached at [email protected].

If you need any upgrades from this standard, please see contact [email protected]l for a price list as the options depend on your membership type and where in the building you are.   

Yes they are, but they are your full responsibility. Please keep them out of the wood workshop and other obvious places.

Yes, but of course they are your full responsibility. Please keep them out of the wood workshop and other obvious places.

Perhaps you have reached the maximum number of members you can register? If so, you can remove people who are no longer part of your team to free up a slot. If this is possible, please send an e-mail to [email protected] we’ll help you out.

Basically when Microlab employees start recognizing recurring guests. People should not be using Microlab accomodations on a regular basis, without being a paying member.

Yes, they can. They can contact us at [email protected] and we’ll take it from there.

Your Primary Member can log into my.microlab.nl/en/invoices and click the Enable (or Disable) Direct Debit button on the right. Just follow the instructions there.

You can send an email to [email protected]. Please keep in mind that this is a bit of work for us, so we charge €50 and it might take a couple of days.

No, the Primary Member is our point of contact for all administrative and financial matters.

Sure, just send a request to [email protected]

No, sorry. 

Log in to MyMicrolab (https://my.microlab.nl) and it will be at the top of the page.

You need this info to:

  • Book a meeting room from the tablets next to the room door;
  • Use the printers; and
  • Book resources like the table saw.

To add another member, please login in to MyMicrolab at https://my.microlab.nl an then click on your name in the top right corner to open the menu in which you’ll see the register member link.

Note: if you don’t see the link, you are not the primary member and cannot register an new team member.

Tip: this is the direct link https://my.microlab.nl/en/register-member .

Microlab is a big place with a lot of resources you can use. This FAQ will give you some of the basics, so you can start finding your way around.

Category: Membership

To see your invoices, please login to MyMicrolab at https://my.microlab.nl and then click on your name in the top right corner to open the menu in which you’ll see the Invoices link. Note: if you don’t see the link, you are not the primary member and cannot see the invoices.

 

Pro tip: this is the direct link https://my.microlab.nl/en/invoices.