Frequently Asked Questions

New to Microlab?

Start with: What are some of the basics I should know?

If your question is not in the list, please send an email to [email protected].

If you are sure you are connected to the Microlab network and you are not using a VPN, please try removing the printer from the “Devices and Printers” list in Windows and adding the printer again following the guide steps at microlab-eindhoven.nl/how-to/

Log in your my.microlab.nl page and  click on “register a guest”.

Your Primary Member can log into my.microlab.nl/en/invoices and click the Enable (or Disable) Direct Debit button on the right. Just follow the instructions there.

Sure, just send a request to [email protected]

Log in to MyMicrolab (https://my.microlab.nl) and it will be at the top of the page.

You need this info to:

  • Book a meeting room from the tablets next to the room door;
  • Use the printers; and
  • Book resources like the table saw.

To book a meeting room, you have two options:

  1. Login to MyMicrolab at  https://my.microlab.nl  and then click  on book a meeting room on the left bar of the page. Then pick the meeting room and time you want to book.
  2. Walk to the room you want to book and use your Team ID and Pin on the tablet next to the room to make a reservation. (Where do I find my Team ID & Pin?)

To add another member, please login in to MyMicrolab at https://my.microlab.nl an then click on your name in the top right corner to open the menu in which you’ll see the register member link.

Note: if you don’t see the link, you are not the primary member and cannot register an new team member.

Tip: this is the direct link https://my.microlab.nl/en/register-member .

To see your invoices, please login to MyMicrolab at https://my.microlab.nl and then click on your name in the top right corner to open the menu in which you’ll see the Invoices link. Note: if you don’t see the link, you are not the primary member and cannot see the invoices.

 

Pro tip: this is the direct link https://my.microlab.nl/en/invoices.